Shipping Policy
Shipping timelines, delivery tracking and order dispatch information.
Order Processing
Orders placed on The Organic Supplies website are usually processed within 2 business days after the order is received. Orders are not processed or shipped on weekends or public holidays.
Delivery Timeline
Orders once placed are generally delivered within 7-15 working days, depending on product availability, shipping location, courier movement and local delivery conditions.
Shipping Methods and Charges
Available shipping methods, estimated delivery timelines and applicable shipping charges are shown at checkout. Charges may be calculated based on order weight, destination and the shipping service selected.
Shipping Destinations
The Organic Supplies currently ships across India. If a location is not serviceable at checkout, customers can contact support for assistance.
Order Tracking
After an order is shipped, customers receive tracking details through the available communication channel. Tracking may take a short time to update after the courier first scans the shipment.
Shipping Delays
While every effort is made to deliver orders on time, delays may occur because of weather, courier service disruptions, holidays, local restrictions or other circumstances beyond the store’s control.
Incorrect Shipping Information
Customers are responsible for entering complete and accurate shipping details. If incorrect information causes delivery failure or return, additional shipping charges may apply for reshipment.
Lost or Stolen Packages
The Organic Supplies is not responsible for lost or stolen packages after dispatch and delivery processing by the carrier. Customers who believe a package is lost or stolen should contact the shipping carrier and inform store support for guidance.
Policy Updates
The shipping policy may be updated or modified at any time. Any changes will be reflected on this page.
Shipping Support
For shipping questions or delivery concerns, customers can contact theorganicsupplies@gmail.com.